Answers to our customers' frequently asked questions.
If you have a question that isn't covered in the list below, send your enquiry to online@freshsensations.com.au and our friendly staff will be happy to assist.

Suburbs and Postcodes we deliver to are:

  • Alexandra Hills 4161
  • Belmont 4153
  • Birkdale 4159
  • Capalaba 4157
  • Camp Hill 4152
  • Carindale 4152
  • Carina 4152
  • Carina Heights 4152
  • Chandler 4155
  • Cleveland 4163
  • Coorparoo 4151
  • Gumdale 4154
  • Holland Park 4121
  • Holland Park West 4121
  • Lota 4179
  • Mt Cotton 4165
  • Mt Gravatt 4122
  • Mt Gravatt East 4122
  • Mansfield 4122
  • Manly 4179
  • Manly West 4179
  • Norman Park 4170
  • Ormiston 4160
  • Ransome 4154
  • Redland Bay 4165
  • Seven Hills 4170
  • Sheldon 4157
  • Thornlands 4164
  • Thorneside 4158
  • Tingalpa 4173
  • Wakerley 4154
  • Wellington Point 4160
  • Wynnum 4178
  • Wynnum West 4178
  • Victoria Point 4165

All Manly and Lota 4179, Tingalpa 4173, Wynnum and Wynnum West 4178 orders will be delivered every Thursday only.

All Redland Bay, Mount Cotton & Victoria Point 4165 orders, will be delivered every Friday only.

We source all our fresh produce daily from the Brisbane markets at Rocklea, and as much as possible from local farmers in the South East Queensland region.

Place your online order by 10.30pm for next week day delivery. Deliveries are available Monday to Friday. No deliveries on Saturday or Sunday.

For your convenience you can place an order and choose you delivery date up to 4 days in advance. We do not deliver on Public Holidays and we may "blockout or cap deliveries during our busier times of year.

We aim for our refrigerated delivery van to be on the road between 10.30am and 4pm.

This is entirely up to you. If no one is home we will follow your specific delivery instructions and aim to leave your order in a cool, dry place. We do recommend that you should be at home to accept the delivery if you are buying cold items.

We charge a flat fee of $6.95 for delivery to the suburbs mentioned above with a $30 minimum delivery amount.

Online orders do not accumulate any rewards points. Reward points are only redeemable at the Carindale and Chermside stores at time of purchase.

If you place an order and for some reason a product becomes unavailable, we will refund the full amount for that product. We do not substitute out of stock products.

Please contact us by email on online@freshsensations.com.au. One of our friendly staff will be in contact to assist you.

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